Update on COVID-19 safety

Here at Premier Orthopaedic Associates of Southern New Jersey, our top priority is the safety of our patients and staff. We are following the recommendations of state and national agencies with regards to social distancing, while we continue to provide you the orthopaedic care you’ve come to expect. PREMIER ORTHOPAEDIC ASSOCIATES offices remain open with modification to a few open locations.

During this time, we are now offering Telemedicine to patients that meet the criteria for continued care via Tele Visits. If your appointment or surgery is modified, we will contact you as soon as possible. Please be aware that we are taking extra measures to ensure the health & safety of patients during appointments. This may include increased wait time between appointments. We appreciate your patience and understanding during this crisis.

We have implemented precautionary measures for the safety of our patients, staff and their families to include:

1. All patients subject to temperature checks on arrival. Anyone above 99.4 will be quarantined or turned away depending on circumstances 
2. All staff undergo temperature checks before clocking into work daily. We have had no staff with elevated temperatures 
3. No additional family members allowed in waiting areas unfortunately 
4. Drivers or family will be asked to wait in cars. Caregivers will be contacted by phone when the patient is ready to leave the office 
5. No exchange of pens, handshakes, or contact of any kind other than physical exam by medical provider 
6. All magazines removed from common areas 
7. No vitals will be obtained during exam [waived]

At Premier Orthopaedic Associates we are going above & beyond the recommendations of the CDC and NJDOH guidelines to ensure the safety of our patients and staff as we continue to service our patients and communities during this difficult time. If you receive a call or text from our office, it may be to reschedule your appointment or review your treatment options over the phone. Please do not hesitate to contact us [call/text 856-690-1616 or poasnj.com] with any questions or concerns regarding your treatment, as we continue to strive to provide you the best orthopaedic care during this pandemic. 

We thank you for your help as we ensure everyone's safety!

Tele-Visits at Premier Orthopaedic Associates

Tele-Visits at Premier Orthopaedic Associates

What is a Tele-Visit?

A Tele-Visit is when our physician uses technology to care for you without a face-to-face appointment. During your Tele-Visit you and your orthopaedic provider will see and talk with each other using a computer or smart device (smartphone or tablet). Your orthopaedic provider will be able to check how you’re doing, diagnose any problems you have, and come up with a treatment plan for you through a video Tele-Visit. Your video won’t be recorded or saved.

What are the benefits of Tele-Visits?

One of the main benefits of Tele-Visits is to bring medical care to you in the safety and comfort of your home or office. During the COVID-19 pandemic, this is just another way Premier Orthopaedic’s is doing our part to maintain the quality care we provide and the safety of our patients. Many people say Tele-Visits are like being right in their doctor’s office. Almost all people are happy with the program and find the quality of care through Tele-Visits to be very effective and efficient.

Will my information stay private?

Yes. Tele-Visits meet the strict standards of the Health Insurance Portability and Accountability Act (HIPAA). This means your privacy is protected just like all your visits with your healthcare providers. Premier Orthopaedic Associates works with one of the top technology providers in the industry, to ensure your Tele-Visit is private and secure. We will document the visit in your medical record the same way as if your appointment was in person.

How Will my Tele-Visit Work?

We will know ahead of time, if you are a candidate for a Tele-Visit. If so, we will schedule a Tele-Visit appointment time, just as we would for an in-office visit appointment. It is best to have your Tele-Visit from your smart phone or tablet. However, your personal computer with web cam will also work. Our operators will provide you with step-by-step instructions for your Tele-Visit. Many exams can be done during a Tele-Visit. If needed, your orthopaedic provider may ask you to move a part of your body, so they can see range of motion or if you have pain.

TIPS FOR YOUR TELE-VISIT APPOINTMENT

Find a quiet and private space away from the public
Make sure this space has good lighting so you and your orthopaedic provider can see each other
Make sure you have an internet connection or cellular service for your visit
Check your speakers, camera and microphone are on and working
Make sure your device is fully charged or is connected to power outlet and charging during your Tele-Visit
Turn off radios, TV or other devices in the background
If your Tele-Visit will be from a smartphone or tablet, turning it to landscape mode will allow your orthopaedic provider to see you better
Place your device on a stand or prop it up, in case you’re asked to demonstrate range of motion or test for pain
It’s important for you to stay in one place and not walk around, so your internet connection stays consistent